DVD FAQ (Frequently Asked Questions)

1. How do I connect my DVD player to the TV for video?

2. How do I connect my DVD player for audio?

3. How do I access the DVD players setup menu?

4. Why is there no Video when I use the DVD player?

5. Why is the remote control not working?

6. When I play a DVD movie why is the picture rolling/scrolling?

7. What functions can be performed with the DVD player remote?

1. How do I connect my DVD player to the Television for Video?

First you will want to determine what connections are available on both your DVD player and television set. Your Television set must have one of the following connections in order to connect your DVD player. The connections on the rear of one of our models are shown in fig 1.1 below. Your television set must have at least one of these connections to work with the DVD player. Please consult the DVD/Home theater quick guide that came with your unit for setting up your specific model. 

1. Component video /RGB /VYU Least common connection requires a recent high-end television set.
2. S-Video Fairly common on newer television sets and provides very good picture quality. Most DVD players come with this option.
3. Composite Video Most common and provides good picture quality (All dvd players have this connection)

2. How do I connect my DVD player for audio?

You will need to determine what connections your DVD player has (see Fig 1.1) and what type of audio connection you desire.  The digital audio and surround sound will require a stereo receiver with the proper inputs.  Please consult the DVD/Home theater quick guide that came with your unit for setting up your specific model. 

1. Digital Audio (Best sound quality). Will require a receiver with Digital audio inputs in order to utilize.

2. 5.1 Channel/Surround Provides very good quality surround sound when used with a Home theater receiver and 5 speakers plus a subwoofer.

3. Stereo Audio Good sound using two speakers (right and left) to produce stereo sound. Can be connected directly to the television set without a receiver. The cables for this connection usually are RED and WHITE.

3. How do I access the DVD players setup menu?

Using the remote control for the DVD player press the SETUP button. This will take you to the setup menu where you will have the following options: Language setup, Screen setup, Audio setup, and Custom setup. This menu is where you will set the DVD player to the desired setting for the previously listed categories.  Please consult your DVD/Home Theater quick guide for model specific instructions.

4. Why is there no video when I use the DVD player?

First make sure that the DVD player is correctly connected to the Television set as shown in the DVD/Home Theater quick guide. Next you will want to note what you actually do see on your television screen. 

1. Blue screen
2. Black screen
3. Static
4. Screensaver

For instance music CDs will not produce an image on the television you will see the image of the dolphins. Also if you have connected your dvd player to a receiver you must make sure that you have connected the receiver to the television for video, and that it is set to the proper video input.  Finally you will want to make sure that you have set the television set to correct video input as many televisions have multiple video inputs.

5. Why is the remote control not working?

If you believe that your remote is not functioning please attempt the following troubleshooting tips, 

1. Make sure that there is a fresh set of batteries in the remote and that they are correctly lined up + to + and  – to -.
2. Make sure that there is a clear and direct line of sight from the remote to the sensor on the player.

If you are still unable to use the remote you will want to contact our technical support department at 949-788-3600.

6. When I play a DVD movie why is the picture rolling/scrolling?

Cause: The DVD player might be set to PAL setting which is not compatible with our regions Televisions which are NTSC.

Solution: Using the remote control for your DVD player press the TV SYS button once. This button is located on the right of the power button. The televison picture should clear up and you should now be able to watch your DVD.

If this does not correct the image quality of your DVD you will want to contact our Technical support department for assistance. Please call 949-788-3600.

7. What functions can by performed with my DVD player remote?

1. POWER – Turn on/off DVD player

2. TV SYS. – Switch between NTSC/PAL

3. INFO – show information (ex. Track/Time/Audio settings)

4. A-B REPEAT – Set player to repeat track or point A to Point B

5. GOTO – Jump to specific Chapter/Scene

6. PROGRAM

7. CLEAR

8. SLOW – Slow motion

9. PREV. – Previous chapter

10. PLAY/SEL.- Play or/and Select

11. F.BWD – Fast Backwards 

12. MENU – To bring up ROOT (MAIN) MENU

13. PBC – Press once DVD is recognize to go straight to Movie bypassing the Menu.

14 TITLE

15. SUBTITLE – Set Subtitles to ON/OFF/LANUAGE

16. ANGLE – Change angles when available

17. ZOOM – Zoom in 

18. EJECT – Eject Disc

19. SETUP – Enter Setup 

20. NUMBER BUTTONS

21. PAUSE/STEP – To pause dvd and Frame Advance

22. CURSOR – To move cursor on screen in Menus

23. NEXT – Next Chapter

24. F.FWD – Fast Forward

25. STOP 

26. VOLUME – Volume up and down

27. AUDIO – Use to switch audio playback (available on DVD DISC) 5.1 , or 2 channel. Note:This button is used to only to switch the software settings not the Hardware (DVD player)

28. MUTE