This limited warranty applies in the United States and Canada to products manufactured or distributed by Mustek, Inc. ("Mustek"), under the Mustek brand name within the United States and Canada ("Product").

Mustek warrants that the Product you have purchased from Mustek or from an authorized Mustek reseller is free from defects in materials and workmanship under normal use for a period of one (1) year from the original date of purchase ("Warranty Period"). Your sales receipt, showing the date of purchase of the product, is your proof of the date of purchase. This limited warranty extends only to the original purchaser, is not transferable and excludes disposable parts.

This limited warranty does not extend to any product not purchased from Mustek or from an authorized Mustek reseller located in the United States or Canada. This limited warranty also does not extend to any Product that has been damaged or rendered defective (a) as a result of accident, misuse, or abuse: (b) by improper installation: (c) as a result of electrical surges or anomalies; (d) by operation outside of the usage parameters stated in the products user’s guide; (e) by the use of parts not manufactured or supplied by Mustek: (f) by unauthorized modification of the Product, or (g) as a result of service by anyone other than Mustek, an authorized Mustek reseller, or an authorized Mustek service provider. Mustek is not responsible for damage to or loss of any software programs, data or other information, or for damage to other computer hardware and peripherals caused by the Product.

During the Warranty period, Mustek will, at no additional charge, repair or replace defective parts with new parts or, at the option of Mustek, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this limited warranty will become the property of Mustek.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, MUSTEK MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MUSTEK EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES IMPOSED BY LAW THAT MAY NOT BE DISCLAIMED ARE STRICTLY LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.

If your Product fails during the Warranty Period, and provided your return address is located in the United States or Canada, you may ship the product directly to Mustek for repair service. DO NOT CONTACT OR RETURN THE PRODUCT TO THE RETAILER FROM WHOM YOU PURCHASED THE PRODUCT. In returning the Product for repair service, you must prepay all shipping charges, custom duties and taxes, as well as any other charges associated with transportation of the Product. In addition, you are solely responsible for adequately insuring the Product shipped or returned. You assume all risk of loss during shipment.

To return Product for service, you must do the following:

Call MUSTEK Technical Support at (949) 788-3600. Prior to placing your call, please have the following readily available: your Product model, the serial number, the date of purchase and a detailed description of the problem
A technician will analyze your problem over the phone. If the technician determines that your Product must be returned for repair; you will be issued a service order number ("SRV"). The date of your call will be deemed your claim date for purposes of determining whether or not your claim falls within the Warranty Period. Time is strictly of the essence.
Clearly write your SRV number on the OUTSIDE of the Product packaging on or near the shipping label.
Include a copy of your receipt with the Product, along with the detailed description of the problem you are experiencing. Unless otherwise instructed, do not return any product manuals or software.
Ship the Product, in its original packaging or other secure packaging, insured and freight prepaid to:
Mustek, Inc.
15271 Barranca Parkway
Irvine, CA 92618
If upon receipt of the Product, Mustek determines that the problem is not covered by this limited warranty, you will be contacted to determine whether the problem should be repaired by Mustek for a charge or whether the Product should be returned to you as received by Mustek

Mustek shall not be liable for any indirect, incidental, special or consequential damages caused by the Product or the failure of the Product to perform, including, without limitations, any damages arising from loss of use, or lost business, revenue, profits, data or goodwill. Mustek shall not be liable for any claim made by a third party or made by you for a third party. This limitation applies whether damages are sought, or a claim made, under this limited warranty or as a tort claim (including negligence and strict product liability) a contract claim, or any other claim. This limitation cannot be waived or amended by any person. This limitation of liability will be effective even if Mustek or an authorized representative of Mustek has been advised by you of the possibility of any such damages.

To arrange for repair service, FAX your claim to (949) 788-3670 or call our technical support department at (949) 788-3600.

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